shipping & returns

PLEASE DOUBLE CHECK YOUR ADDRESS BEFORE SUBMITTING ORDER! Once your package is in the mail, I am no longer responsible for it. I have no power over the USPS. 

At this time I am only shipping within the United States and to Canada, the UK and Germany. Please be advised that current shipping times for USPS may be longer than usual due to Covid-19. Orders will ship within 1-3 business days of the order being placed, and you will receive an email with tracking information. 

Exchanges are not accepted. Cancellations are accepted within 24 hours of purchase. For returns: contact me within 7 days of delivery and return item within 14 days for a refund. Buyer is responsible for return shipping costs and item must be returned in it's original, unused state to be eligible for refund. If you have any questions and/or concerns about your order, please contact me! I will happily work with you to resolve it.

I do repairs and/or replacements on a case-by-case basis. 

Email all inquiries to brassandpebble@gmail.com